Front Desk Staff

About the role

Front Desk Associates are the initial point of contact for members and guests, setting the tone for the entire club experience through friendliness and hospitality.

Responsibilities

• Greet and register all guests and members
• Create a clean, fun, and friendly environment
• Provide excellent customer service
• Generate revenue by selling products and services
• Maintain a clean and well-maintained club
• Offer babysitting services to members with Kids Klub (for those skilled in working with children)

Requirements

• Outgoing and energetic
• Passionate about customer service
• Comfortable talking on the phone
• Punctual and attentive to customer needs
• Have a growth mindset

Qualifications

• High school diploma or equivalent
• One year of customer service experience

Skills

• Customer service skills
• Communication skills
• Organizational skills
• Ability to multitask

Benefits

• Complimentary membership

Pay

• Hourly pay: $11.00 + commission
• Total pay range: $11-$14 per hour

Schedule

• 4-hour shifts
• Monday to Friday day shift
• Night shift available
• Weekend availability

Supplemental Pay Types

• Commission pay

Education & Experience

• High school diploma or equivalent preferred

Ability to commute/relocate

• Bensalem, PA 19020: Reliably commute or plan to relocate before starting work