Front Desk Supervisor

About the role

The Alida is a celebrated entrepreneur within the city, embodying the spirit of Savannah's contemporary charm. They are known for cultivating a warm and welcoming atmosphere through their innate compassion and ability to connect deeply with guests.

Responsibilities

• Courteously and accurately answer guest inquiries and concerns
• Suggestive selling techniques to sell room nights, increase occupancy and revenue
• Supervise daily shift processes ensuring all team members adhere to the highest guest service standards
• Train team members and respond to any problems in a timely manner
• Fill in at the front desk as necessary

Requirements

• Prior experience preferred
• Personable, engaging, and professional personality
• Attention to detail
• Proven leadership skills
• Ability to stand for extended periods

Qualifications

• Self-motivated and proactive
• Strong communication and interpersonal skills
• Team player with excellent problem-solving abilities

Skills

• Customer service excellence
• Leadership and management skills
• Problem-solving and decision-making

Benefits

• Accommodating PTO/PTO exchange
• Medical/dental/vision benefits
• Maternity/paternity leave
• Pet insurance
• Company-matched dependent care
• 401(k)
• Student loan repayment program
• A wide range of additional ancillary benefits

Pay

Competitive compensation package tailored to individual qualifications and experience.

Schedule

Variety of shifts available to accommodate different lifestyles.