Front Desk Supervisor

Pay

$17/hr

What You'll Do

• Lead by example in providing outstanding guest service.
• Support front desk operations including check-ins, check-outs, payments, and reservations.
• Resolve guest concerns quickly and professionally.
• Train, mentor, and motivate front desk clerks.
• Ensure accuracy in financial transactions and cash handling.
• Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
• Maintain a clean, safe, and welcoming front desk environment.
• Uphold company policies, safety standards, and guest confidentiality.

What We're Looking For

• 1–3 years of front desk experience and leadership experience, within hospitality.
• High School Diploma or GED required.
• A strong customer service mindset with excellent communication skills.
• Proven ability to lead a team, resolve issues, and keep morale high.
• Computer proficiency and prior cash-handling experience.
• Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.

Why Join Us?

At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, you'll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.