Front Desk Specialist/Chiropractic Assistant

Benefits

• Continuous clinical and business training
• Bonus based on performance
• Training & development

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Auxiliary work in marketing campaigns, creative content, and community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Marketing in the community
• Other Administrative tasks

What you need

• Average two-year degree or more (not required)
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required