Front Desk Sales Advisor / Customer Service

Responsibilities

• Deliver an exceptional first impression for every client walking through the door
• Drive membership sales by confidently presenting the Elements Wellness Program
• Sell packages and gift cards to maximize client value
• Convert phone inquiries into booked appointments through strong communication
• Manage scheduling, payments, and front desk operations with accuracy
• Collaborate with the team to meet and exceed monthly sales goals
• Resolve client concerns with professionalism and a solutions-focused mindset

Qualifications

• Proven success in sales membership or service-based sales strongly preferred
• Strong communication skills with the ability to influence and close
• Customer service experience in retail, spa, or hospitality is a plus
• Confident, outgoing, and motivated by performance metrics
• Reliable, organized, and able to thrive in a fast-paced environment
• Available for some evenings and weekends
• Passion for wellness and delivering a standout client experience