Front Desk Representative

About the role

The Front Desk Representative is responsible for greeting patients, performing check-in procedures, maintaining current demographic and insurance information in the computer and chart, and assisting with office opening procedures, petty cash balancing, co-pay/co-insurance collection.

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Ability to multi-task
• Ability to express compassion and kindness to patients
• Maintain a professional and upbeat attitude
• Skills in written and verbal communication and customer relations
• Ability to work effectively with medical staff, management, authorizations, external agencies, and patients

Qualifications

• Sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Occasional evening or weekend work

Skills

• Written and verbal communication
• Customer relations

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match

Pay

Compensation is commensurate with experience.

Schedule

Normal business hours are Monday through Friday, with occasional evening or weekend work as needed.