Front Desk Representative

About the role

The Front Desk Receptionist at Touchmark is a vital role that enriches daily lives by warmly welcoming and directing all incoming visitors and guests. This position also serves as a “go-to” person for residents, guests, and team members who need assistance.

Responsibilities

• Welcome and direct all incoming visitors and guests
• Become a “go-to” person for residents, guests, and team members needing assistance
• Ensure each visitor leaves with an extraordinary first impression of the community
• Handle multiple tasks simultaneously, including answering the telephone, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring common areas are clean
• Maintain a working knowledge of Microsoft Office applications and basic office equipment

Requirements

• A commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion)
• One year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
• Excellent at handling multiple tasks simultaneously
• Willingness to handle various duties such as answering the telephone, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring common areas near the front desk are clean
• A working knowledge of Microsoft Office applications and basic office equipment
• Able to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors

Qualifications

• A high school diploma or equivalent

Skills

• Excellent communication skills
• Ability to multitask and prioritize effectively
• Customer service orientation

Benefits

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter flexible spending accounts
• On-demand pay
• Employee Assistance Program
• Supplemental insurance options

Pay

Competitive compensation and benefits package

Schedule

Full-time evenings from 2:00pm to 10:00pm

Touchmark Values

Excellence, Teamwork, Hospitality, Integrity, and Compassion

Application

To apply, visit www.Touchmark.com. We are growing, are you?