Front Desk Representative

About the role

P3 Athletic & Physical Therapy is seeking a part-time Front Desk Administrator to join their growing team in Milpitas, CA. The ideal candidate should be comfortable with customer interactions, organized, and able to prioritize tasks effectively.

Responsibilities

• Create "wow" experiences for patients by providing thoughtful reminders and a warm, welcoming demeanor.
• Manage the front desk and waiting room experience, including scheduling and managing patient appointments.
• Coordinate patient care and ensure successful completion of treatment plans.
• Manage the customer database for effective client communications and business analytics.
• Ensure timely invoicing and accurate record-keeping.

Requirements

• Detail-oriented and fast learner.
• Empathetic and high emotional intelligence.
• Strong communicator and easy to connect with others.
• Organized and comfortable prioritizing multiple tasks and projects.
• Adaptable and flexible when new priorities arise.
• Tenacious and willing to go the distance to get things done.

Qualifications

• Experience in a customer-facing environment (preferred).
• Track record of dealing inquiries and turning them into happy customers (preferred).
• Experience prioritizing multiple projects and tasks (required).

Skills

• Detail-oriented and fast learner.
• Empathetic and high emotional intelligence.
• Strong communicator and easy to connect with others.
• Organized and comfortable prioritizing multiple tasks and projects.
• Adaptable and flexible when new priorities arise.
• Tenacious and willing to go the distance to get things done.

Benefits

Competitive compensation, paid time off, paid holidays, year subscription to mindfulness app, use of P3 office to exercise/workout, group retirement plan.

Pay

Details TBD

Schedule

Part-time position