Front Desk Receptionist (Raynham)

The Role

Dental Dreams in Raynham, MA is now hiring Front Desk Receptionists to join their talented and dedicated team. This position focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service.

About the role

This position is part of a dynamic, growing company with offices across multiple states. The mission is to provide high-quality dental services in first-class facilities to underserved communities. The cornerstone of their success is a talented and dedicated staff.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Cole collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Requirements

• Customer Service experience
• Receptionist Experience / Phone Skills
• Dentrix and/or Eaglesoft (preferred)
• At least 1 year of experience in current or recent job

Qualifications

• At least minimum 1 year of experience in current or recent job
• We are also interested in training those seeking to become Dental Assistants and/or Office Managers

Skills

• Excellent communication skills
• Proficiency in Dentrix and/or Eaglesoft

Benefits

• Competitive compensation
• Career advancement opportunities
• Medical and Vision Insurance
• Free Dental at our clinics
• Paid Time Off
• 401K
• Life Insurance, Pet Insurance and More

Pay

Competitive compensation

Schedule

Full Time