Front Desk Receptionist (Part Time)

About the role

We are seeking a dedicated and professional Workplace Experience Ambassador to join our team. This part-time role is crucial in creating a welcoming and efficient environment for employees, guests, and vendors. You will be the face of our workplace, ensuring high standards of service and aesthetics are maintained.

Responsibilities

• Serve as the first point of contact for all employees, guests, and vendors, providing a professional and welcoming experience.
• Respond promptly to inquiries via Slack, email, and in person to ensure an exceptional customer experience.
• Act as a central point of contact, providing information and wayfinding for campus services and activities.
• Execute the badging and visitor process for employees, visitors, and third-party providers.
• Conduct daily walkthroughs of the studio to ensure high standards of aesthetics and functionality across kitchens, common areas, and meeting rooms.
• Support employee moves, space reconfigurations, and workstation readiness.
• Manage kitchen inventories, food and beverage reordering, and supply restocking.
• Organize and track purchases, manage receipts, and handle accounting.
• Submit and track facilities tickets for repairs, cleaning, and maintenance issues.
• Provide setup and logistical support for on-site events such as game launches, all-hands meetings, studio celebrations, and employee engagement activities.
• Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service as reflected by client feedback.
• Coordinate site operations in accordance with all agreed policies, procedures, and contract scope.

Requirements

• 3 years of experience in facilities, workplace operations, hospitality, or security.
• Ability to lift up to 50 lbs and move furniture as needed.
• Excellent communication, organization, and problem-solving skills.
• Proficiency in Microsoft Office and administrative tasks.
• Experience in customer service and front desk operations.

Schedule

Part-time, Monday to Friday, 8:00 AM to 1:00 PM. Business casual dress code.

Pay

$23.00 – $25.00 per hour. Individual compensation within this range depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Location

Contract position based in Madison, WI. Fully onsite.

Application deadline: November 2, 2026.