Front Desk Receptionist / Lead Management Coordinator

Benefits

• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

About the role

Coradi Contracting is a growing bathroom and kitchen remodeling company in Virginia Beach. We are looking for a Front Desk Receptionist / Lead Management Coordinator to join our team and help create a professional, organized, and welcoming experience for our clients from the very first phone call.

Responsibilities

• Answer and direct incoming phone calls and emails
• Greet clients, vendors, and visitors professionally
• Maintain a clean and organized reception area
• Receive and organize incoming sales leads
• Pre-screen potential clients and enter lead information into BuilderTrend
• Follow up with leads to collect missing information, including project photos
• Assign completed leads to the appropriate salesperson
• Help rehash older leads and revive past opportunities
• Monitor office supplies and help keep the office organized
• Aid in sales/job folder preparation
• Send client review requests after completed jobs
• Complete Schluter warranty registrations for completed jobs
• Help with company events, announcements, birthday cards, and special projects
• Monitor security cameras and help maintain awareness of deliveries, visitors, and front-office activity
• Manage incoming deliveries and ensure packages are received, noticed, and directed to the appropriate person
• Aid with basic marketing or administrative projects when needed

Qualifications

• A professional, friendly, and positive attitude
• Strong communication and phone skills
• Confidence and professionalism when speaking with customers and team members
• A willingness to ask questions when something is unclear
• The ability to speak up, follow through, and stand behind responsibilities
• An organized and detail-oriented approach
• A team-player mindset with a helpful attitude
• The ability to use computers and learn new software
• The ability to follow up consistently and keep accurate notes
• The comfort to work in a fast-paced office environment
• Experience with BuilderTrend, CRM systems, or construction/remodeling is a plus, but not required
• Administrative, receptionist, customer service, or sales support experience preferred

Benefits

• Competitive hourly pay: $21–$25 per hour
• Full-time position
• A steady weekday schedule
• A supportive team environment
• Opportunity to grow with a well-established local remodeling company

How to Apply

To be considered for this position, please email your resume and answer the questions below in the body of your email. Please send to Jhaywood@coradicontracting.com. Please send to Jhaywood@coradicontracting.com. Your email subject line should be: I would be the perfect fit to represent Coradi Contracting !