Front Desk / Receptionist (Experience Required)

Treatment Planning & Financial Coordination

Treatment Planning & Financial Coordination: Accurately present pediatric dental treatment plans to parents, explaining clinical chartings, breakdown of costs, insurance coverages, and processing patient co-pays or financial arrangements.

Fast-Paced Patient Flow

Fast-Paced Patient Flow: Command the front office operations during peak clinical hours, managing check-ins/check-outs, multi-line phone systems, and routing emergency patient inquiries smoothly.

The Face of the Front Desk

The Face of the Front Desk: Welcome children and parents with high energy, ensuring a warm, comforting environment that builds lifelong trust with families.

Clinic Operations

Clinic Operations: Process daily patient registration, coordinate text-based parent communication workflows, update digital patient records, and manage the front desk infrastructure strictly out of our Post Falls location.

Experience & Role Requirement

• Healthcare Experience: Minimum of 1 year of hands-on front office experience within a dental or medical practice setting (required).
• Financial Mastery: Strong professional background in medical/dental billing, ledger management, financial configurations, or treatment coordination (required).
• High-Volume Capability: Proven experience successfully managing daily workflows in a highly collaborative, fast-paced clinical workspace.
• Schedule Reliability: Ability to work our full-time hours starting at 6:50 AM consistently at our Post Falls clinic.
• Safety & Compliance: This position is safety-sensitive; a routine pre-employment drug screen is required. We strictly adhere to all CDC, OSHA, and ADA safety guidelines.

Why Join Little Smiles Pediatric Dentistry?

Do you love bringing joy to others and have a heart for helping kids smile? Come join the Little Smiles family! We’ve been proudly caring for children’s smiles for years, focusing on bringing positive energy to every single dental visit. As part of our team, you’ll be the friendly face who makes kids feel at ease the moment they walk in. Every day here is filled with fun, collaborative teamwork, and truly meaningful work!

Perks & Benefits

• Competitive Wages: $18.00 – $23.00 per hour base rate (negotiable based on your specific industry experience).
• Time to Recharge: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Comprehensive Healthcare: Choose from 5 distinct Medical plans to fit your lifestyle, plus full Dental and Vision coverage.
• Retail Security: 401(k) plan featuring a generous Company Match to secure your future.
• Financial Protection: Life Insurance, Short-Term Disability, and Long-Term Disability policies.
• Total Support: Access to our specialized Team Member Assistance Program (EAP) for you and your immediate family.
• Extra Perks: Fun employee recognition initiatives, corporate cell phone plan discounts, and employee discounts on team dental services.
• Career Growth: Clear opportunities for professional advancement as we grow—we love to promote from within!

Ready to Help Little Ones Smile Big?

If you are an experienced healthcare front office professional with a strong financial background who thrives in a fast-paced environment and wants a stable, single-location home base, don't wait. Apply today to join the front desk dream team at Little Smiles Pediatric Dentistry! This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.