Front Desk Receptionist - Bilingual

Major Duties

• Provide front desk office support as needed, including but not limited to answering and appropriately directing incoming calls and visitors.
• Sort and distribute incoming and outgoing general mail.
• Receive packages (Amazon, FedEx, etc.).
• Process clerical material, including but not limited to typing, making copies, and filing program and administrative correspondence and email updates.
• Affix data into the appropriate system as needed (Excel, DOP Connect).
• Responsible for updating front desk materials for distribution to visitors such as fliers and referrals posting.
• Maintain inventory of office, kitchen, and building supplies.
• Attend all relevant meetings, trainings, and workshops as needed.
• Afford assistance with the preparation of petty cash, MetroCards, check requests, and credit card reconciliation.
• Responsible for the agency vehicle sign-out log, checklist, and maintenance update.
• Responsible for updating and managing the Building Calendar to reflect request submitted for space, office, and van reservation.
• Additional tasks as needed.

Qualifications

• A high school diploma or GED required.
• An associate degree preferred.
• Two years' related administrative experience preferred.
• Proficient in Microsoft Office, Excel, Outlook, Intranet engines, databases and hand-held devices.
• Excellent communication skills, including ability to communicate clearly, effectively and collaboratively with all levels of staff, program participants and community members.
• Commitment to working toward positive community change.
• A valid, clean NYS driver’s license preferred.
• Bilingual Spanish English preferred.
• Commitment to work from a strength based, trauma informed youth and family development perspective.