Front Desk Receptionist

Responsibilities

• Greet and check-in patients in a professional and friendly manner.
• Verify patient demographics, insurance information, and required documentation.
• Schedule, confirm, and coordinate patient appointments and procedures.
• Answer incoming telephone calls and respond to patient inquiries.
• Collect copays, deductibles, and other patient payments.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Obtain and scan insurance cards, referrals, and medical documentation.
• Cookordinate communication between patients, providers, and clinical staff.
• Aid with patient registration and completion of intake paperwork.
• Ensure compliance with HIPAA and patient confidentiality requirements.
• Perform general administrative and clerical duties as needed.

Requirements

• A High School Diploma or GED.
• Minimum 1 year of medical receptionist, medical office, ambulatory surgery center, or healthcare front desk experience.
• Experience verifying insurance and obtaining authorizations.
• Knowledge of EMR systems and Microsoft Office.
• Strong customer service, communication, and organizational skills.
• Ability to multitask and work efficiently in a fast-paced healthcare environment.
• Reliable, professional, and detail-oriented.