FRONT DESK RECEPTIONIST
Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services.
We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
About the role
Greets visitors and assists them during check-in, intake and checkout
Provides outstanding customer service
Schedules appointments and records information in Practice Management System (Electronic Scheduling System)
Answers telephone calls and routes appropriately
Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
Collects co-pays
Experience Required
- Previous data entry or typing experience and knowledge of basic office equipment, required
- EPIC Computer experience, preferred
- One year of experience in customer service or reception, health care environment, preferred
Education Requirements
High School graduate or equivalent