FRONT DESK RECEPTIONIST

About the role

Greets visitors and assists them during check-in, intake and checkout. Provides outstanding customer service. Schedules appointments and records information in Practice Management System (Electronic Scheduling System). Answers telephone calls and routes appropriately. Verifies insurance eligibility, ensures requirements are met and explains to patients as needed. Collects co-pays.

Experience Required

• Previous data entry or typing experience and knowledge of basic office equipment, required
• EPIC Computer experience, preferred
• One year of experience in customer service or reception, health care environment, preferred

Education Requirements

• High School graduate or equivalent