Front Desk Receptionist

Job Summary

Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.

Essential Responsibilities And Duties

• Greets all entering the office courteously and attentively.
• Answers and directs telephone calls appropriately.
• Provides customer service by ensuring that individual’s needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
• Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
• Maintain and organize lobby.
• Assumes other duties and responsibilities as assigned.

Education/Experience/Skills

• Must be able to effectively communicate verbally and in writing in English and Spanish.
• High school diploma or GED required. 1 year of experience preferred.
• Must display a professional, friendly demeanor during contacts with patients, clients, employees and the general public.
• Must demonstrate working knowledge of Microsoft Office and various computer skills.
• Able to work independently as well as functioning as part of a team.
• Able to communicate clearly.

Working Conditions

• Indoor, Office environment.
• Essential physical requirements include sitting, typing, standing, walking, lightly active position, occasional lifting of up to 20 pounds.

Reporting to Work

Reporting to work, as scheduled, is essential.

CenExel Clinical Research is an Equal Opportunity Employer

All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.