Front Desk Receptionist and Sales Coordinator

About the role

This role combines current client experience and new enrollment sales. You will support existing families while confidently guiding new families through the enrollment process.

Responsibilities

• Greet and support current families with warmth and professionalism
• Own the enrollment process from inquiry through registration
• Respond to phone, email, and text inquiries promptly
• Communicate program benefits and confidently close enrollments
• Track leads, registrations, and follow-up in the CRM
• Maintain a clean, organized, and welcoming lobby and office
• Support events, Advancement Shows, and special programs
• Assist with administrative tasks, billing support, and reports

Requirements

• High school diploma or equivalent
• 2+ years of customer service, front desk, admin, or sales experience preferred
• Comfortable with sales conversations and follow-up
• Strong communication and organizational skills
• Friendly, dependable, and team-oriented
• Comfortable working with children and families
• Proficient with Google Drive and CRM systems (or quick to learn)
• Must be 18+
• Ability to pass a background check
• Ability to stand, walk, squat, and lift up to 25 lbs (50 lbs occasionally)
• Ability to see and hear clearly up to 20 yards away

Benefits

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Training & development

Schedule

• Monday–Thursday: 2:00pm–8:00pm
• Saturday: 8:30am–2:00pm
• Special events as scheduled