Front Desk (Overnight)

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Maintains a safe and secure environment throughout the building/property(s).
• Monitors and controls Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Maintains daily log, records, and forms.
• Responds to emergency situations in a timely and efficient manner.
• Maintains a safe work environment.
• Maintains and operates Electronic Security Control Systems.
• Monitors and controls access to the building.
• Solves and follows up on all complaints/issues.
• May be assigned other duties by the on-site property manager.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
• Ability to lift 30 – 50 lbs.
• Ability to work in an upright standing or sitting position for long periods of time.
• Ability to handle, finger, grasp and lift objects and packages.
• Ability to reach with hands and arms.
• Ability to communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to quickly and easily navigate the property/building as required to meet the job functions.
• Ability to complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Skills

• Excellent customer service, communication, and time management skills.
• Knowledge of emergency response procedures.
• Ability to operate electronic security control systems.
• Good physical stamina and strength.
• Strong problem-solving and conflict resolution skills.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Additional Information

Schedule: Thursday-Monday 10:30pm – 7:00am

What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $18.00 per hour

Disclaimer Statement: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.