Front Desk Night Audit - Inn at Canaan

About the role

Nestled in the breathtaking beauty of Canaan Valley, the newly restored Inn at Canaan is growing fast — and with new luxury suites and cabins on the horizon, now is the perfect time to join our hospitality family.

Responsibilities

• Deliver exceptional experiences for our guests
• Monitor guest accounts and post charges
• Reconcile guest charges through the night audit process
• Register guests and assign them a guest room
• Compute bills and collect payments from guests
• Make and confirm reservations over the phone and online
• Answer the phone and operate the telephone switchboard
• Maintain responsibility for safekeeping and issuance of keys
• Be informed of all events taking place at the hotel on a daily basis
• Greet and welcome all guests in a professional and hospitable manner
• Review accounts and charges with guests during the checkout process
• Issue room keys and help guests transport their luggage to their rooms
• Perform other duties as assigned

Requirements

• Previous front desk experience preferred
• High School Diploma/GED
• Excellent verbal and written communication skills
• Adaptability
• Ability to stand/sit for 8 hrs length of time
• Ability to lift 30 lbs
• Ability to bend frequently during a shift
• Ability to read, write, understand and speak English
• Ability to work 11 pm to 7 am

Qualifications

• None specified

Skills

• Excellent verbal and written communication skills
• Adaptability
• Ability to stand/sit for 8 hrs length of time
• Ability to lift 30 lbs
• Ability to bend frequently during a shift
• Ability to read, write, understand and speak English
• Ability to work 11 pm to 7 am

Benefits

• Not specified

Pay

• $15.00 per hour

Schedule

• 11 pm to 7 am