Front Desk/Night Audit - Fairfield Inn & Suites - Duncan

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications

• Previous experience in customer service, front desk service, or other related fields
• Able to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Additional Information

Must be willing to work nights, weekends and holidays!