Jobs · Manufacturing · Ohio

FRONT DESK NIGHT AUDIT

Crescent Hotels & Resorts · Columbus, OH · 1 mo ago
Manufacturing$17/hrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. The posting includes: - Compensation: $17.00 per hour (Pay) - Description: The Renaissance Columbus Downtown is looking for its next great team member to join us on our Front Office team. We are committed to providing you with: ... (Benefits list) - Here Is What You Will Be Doing Each Day As a Front Desk Agent, you would be responsible for ... (Responsibilities) - Does this sound like you? You have prior experience as a Night Audit Agent ... (Requirements/Qualifications/Skills) - Our Differences Are What Make Us Great ... (maybe not needed) - Equal Opportunity Employer etc (boilerplate to remove) - Also mention "Free Associate Meals", "Free Associate Parking", "Free Associate Bus Pass", "Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide." (Benefits) - Also "Highly competitive wages" (but we have specific pay) - Also "exceptional benefit plan for eligible associates & your family members" (Benefits) - Also "Marriott brand experience a plus." (Skills/Qualifications) - Also "You are looking for early evenings and weekends works for your personal life." (Schedule? It mentions early evenings and weekends works for your personal life, implying schedule: early evenings and weekends. Could be schedule info.) - Also "You have excellent computer skills and have a team spirit." (Skills) - Also "You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one." (maybe Qualifications) - Also "You have prior experience as a Night Audit Agent in a hotel or in a high volume industry dealing with customers." (Requirements/Experience) - Also "Marriott brand experience a plus." (Qualifications) - Also "You are looking for early evenings and weekends works for your personal life." (Schedule) - Also "You have excellent computer skills and have a team spirit." (Skills) - Also "Our Differences Are What Make Us Great ..." (maybe not needed) - Also "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities" (boilerplate remove) - Also "This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor." (boilerplate remove) Thus we need sections: - About the role: maybe a short paragraph describing the role: "The Renaissance Columbus Downtown is looking for its next great team member to join us on our Front Office team." Could be considered About the role. Could also include "As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel..." but that is responsibilities. We need to decide sections: About the role (intro), Responsibilities (list of duties), Requirements (experience needed), Qualifications (maybe education? none), Skills (computer skills, team spirit, customer service passion), Benefits (list), Pay (compensation), Schedule (early evenings and weekends). Also maybe "Marriott brand experience a plus" could be under Qualifications or Skills. We must not repeat job title as heading. No Job ID. We must not include filler like "commensurate with experience". Not present. We must not include boilerplate. We must preserve all substantive info. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must output only HTML fragment. Let's extract specifics: About the role: "The Renaissance Columbus Downtown is looking for its next great team member to join us on our Front Office team." Could be a paragraph. Responsibilities: list bullet points: - Greeting and registering guests and checking guests out of the hotel. - Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. - Run audit reports/journals from the front office system, Point of Service and the computer. - Make corrections and adjustments and handle all computer problems that might occur throughout the shift. - Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. - Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Requirements: maybe "Prior experience as a Night Audit Agent in a hotel or in a high volume industry dealing with customers." Could be a bullet. Qualifications: maybe none specific besides experience; but we could treat experience as qualification. However we already have Requirements. Could combine? The instruction: prefer a few substantive sections over many thin ones. Could combine Requirements and Qualifications into one? But we have separate headings allowed. We could have Requirements (experience) and Skills (computer skills, team spirit, customer service passion, Marriott brand experience a plus). Qualifications maybe not needed. But we need to include sections only when posting has real specific content. For Qualifications, we might not have explicit qualifications like education or certifications. So we could omit Qualifications section. Skills: list: - Excellent computer skills - Team spirit - Passion for providing excellent customer service and ensuring guest satisfaction - Marriott brand experience a plus Benefits: list: - Highly competitive wages (but we have Pay separate) - Exceptional benefit plan for eligible associates & your family members - Free Associate Meals - Free Associate Parking - Free Associate Bus Pass - Discounts with Crescent managed properties in North America for you & your family members - Discounts at Marriott brand properties worldwide Pay: "$17.00 per hour" Schedule: "early evenings and weekends works for your personal life" => schedule: early evenings and weekends. We need to ensure we don't duplicate content. For Benefits we should not repeat "Highly competitive wages" because we have Pay separate; but we could still include it as part of benefits but maybe better to avoid duplication. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep "Highly competitive wages" somewhere. If we put it in Pay section, we have the specific $17.00 per hour. The phrase "Highly competitive wages" is more generic; we could include it in Benefits as a bullet, but then we also have Pay specific. It's not duplicate if we keep both. However we might consider that "Highly competitive wages" is covered by Pay; but to preserve all info, we could include it as a bullet under Benefits as well. It's not contradictory. But we might avoid duplication by noting that Pay section already states the wage; but the instruction says preserve ALL substantive information; not necessarily avoid duplication if it's in the original. The original includes both "Highly competitive wages" and "$17.00 per hour". So we should keep both. We can put "Highly competitive wages" as a bullet under Benefits, and Pay section with "$17.00 per hour". That's fine. Now schedule: The posting says "You are looking for early evenings and weekends works for your personal life." That's a bit awkward but indicates schedule: early evenings and weekends. We'll put that as a paragraph under Schedule. Now we need to format. We'll produce:

    About the role

    The Renaissance Columbus Downtown is looking for its next great team member to join us on our Front Office team.

    Responsibilities

    • Greeting and registering guests and checking guests out of the hotel.
    • Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
    • Run audit reports/journals from the front office system, Point of Service and the computer.
    • Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
    • Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
    • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

    Requirements

    • Prior experience as a Night Audit Agent in a hotel or in a high volume industry dealing with customers.

    Skills

    • Excellent computer skills
    • Team spirit
    • Passion for providing excellent customer service and ensuring guest satisfaction
    • Marriott brand experience a plus

    Benefits

    • Highly competitive wages
    • Exceptional benefit plan for eligible associates & your family members
    • Free Associate Meals
    • Free Associate Parking
    • Free Associate Bus Pass
    • Discounts with Crescent managed properties in North America for you & your family members
    • Discounts at Marriott brand properties worldwide

    Pay

    $17.00 per hour

    Schedule

    Early evenings and weekends (works for your personal life)

    Check for any missing substantive info: "Our Differences Are What Make Us Great At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture." This is substantive but maybe considered boilerplate? It's about diversity inclusion. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is about diversity and inclusion, not exactly EEO but could be considered similar. It's a statement about DEI. Might be considered boilerplate? The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is a DEI statement, not exactly EEO but could be considered similar. Safer to remove? It's not explicitly listed but could be considered part of EEO/equal-opportunity. I'd remove it to be safe. Also "Marriott brand experience a plus." we included under Skills. Also "You have excellent computer skills and have a team spirit." we included. Also "You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one." we included as passion. Also "You are looking for early evenings and weekends works for your personal life." schedule. Also "Does this sound like you?" we captured requirements. Also "Our Differences Are What Make Us Great ..." we removed. Also "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities" removed. Also "This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor." removed. Now check if any other substantive info: "We are committed to providing you with: Highly competitive wagesAn exceptional benefit plan for eligible associates & your family membersFree Associate MealsFree Associate ParkingFree Associate Bus PassDiscounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide." Note there is missing space after wages: "Highly competitive wagesAn". We need to preserve the text; we can keep as "Highly competitive wages" and "An exceptional benefit plan...". We'll keep as separate bullets

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