Front Desk Manager

Job Overview

The Operation’s Manager assists the Property Manager in the day-to-day operations of the Association. During the day shift, they oversee deliveries, construction, and moves. During the evening shift, they ensure contractors are offsite by 5 PM.

Responsibilities

• Check in with the Property Manager during tropical storm or hurricane watches/warnings.
• Maintain full uniform and neat appearance.
• Be courteous and respectful to colleagues, residents, and guests.
• Contact the Management Office if late or absent.
• Maintain assigned areas in a neat and safe manner.
• Maintain safety procedures and report any issues immediately.
• Absenteeism and tardiness consequences.
• Supervise moves, deliveries, and construction status.
• Assist the Receiving Department.
• Respond to emergencies and report issues.
• Relieve Front Desk Manager and Valet Personnel.
• Monitor Fire Alarm Panel.
• Assist Property Manager and Administrative Assistant.

Qualifications

• High School diploma.
• CPR Certification (desirable).
• Managerial experience in property or building operations.
• Customer service skills.
• Microsoft Office proficiency.
• Multiple language fluency (preferred).

Physical Requirements

• Lift up to 50 lbs.
• Standing, sitting, walking.
• Use of a personal computer and phone.
• Auditory and visual alarm detection.
• Extended/flexible hours and weekends.
• Driving when necessary.
• Emergency response.

Skills & Qualifications

• Strong managerial background.
• Experience managing property or building operations.
• Customer service principles and practices.
• Interpersonal skills.
• Microsoft Office proficiency.
• Multiple language fluency (preferred).

Benefits

• Comprehensive benefits including medical, dental, vision, time off, paid holidays, and 401k with company match.
• Occasional travel for training and company functions.

Compensation

$52,000 Annually

Schedule

Thursday-Monday 2:00pm - 11:00pm

What We Offer

Full-time non-exempt associate benefits including medical, dental, vision, time off, paid holidays, and a 401k with company match. Occasional travel may be required for training and company functions.