Front Desk (Lynn)

About the role

Dental Dreams in Lynnis now hiring Receptionists to join our talented and dedicated team in MA. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)
• Bilingual (preferred)
• Interest in training to become Dental Assistants and/or Office Managers

Benefits

• Competitive compensation
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K