Front Desk

Destiny Dental is an affiliate of ProSmile, one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

About the role

Destiny Dental is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that prioritizes patient care and employee satisfaction. This role is ideal for someone who wants to work in an enjoyable, fun, and team-oriented environment that promotes learning.

Responsibilities

• Serve as the first point of contact for patients, ensuring a friendly and attentive experience.
• Coordinate front desk activities, including patient flow and financial tasks such as scheduling, handling patient paperwork, collecting payments, and managing insurance cards.
• Maintain the reception area and manage inventory of office supplies, patient literature, and related items.
• Perform miscellaneous job-related duties as assigned.

Requirements

• High School diploma or GED preferred.
• Professional and compassionate demeanor.
• Willingness to go above and beyond to ensure patient satisfaction.
• Excellent interpersonal and communication skills.
• Ability to efficiently manage multiple tasks.
• Computer proficiency and experience with multi-line phone systems.

Benefits

At Destiny Dental, an affiliate of ProSmile, we are committed to supporting the health and well-being of our employees and their families. Benefits are available for Full Time (35+ hours per week) and Part Time (30-35 hours per week) eligible positions:

• Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks.
• Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options.
• Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits.
• Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses.
• Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans.
• Additional Perks:
  • Employee Assistance Program (EAP).
  • Identity Theft & Fraud Protection.
  • Legal Support Services.
  • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.).
  • Wellness Programs.
  • Financial Wellness and Planning Tools.

Physical/Mental Demands and Work Environment

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to stand, walk, and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine, and printer).
• May occasionally lift and/or move between 10 and 25 pounds.
• Requires close vision and the ability to adjust focus.
• May need to travel to healthcare practices.
• The work environment is typically low to moderate noise.