Front Desk Liaison

About the role

The ideal candidate will thrive in a dynamic, energetic, and family-oriented environment. This position offers a unique opportunity to work with kids in a fun and engaging setting.

Responsibilities

• Eager, frequent, and professional communication with clients in-person, on the phone, and through writing to schedule trials, lessons, answer inquiries, and collect tuition.
• Responsible for kiddos getting to correct classes on pool deck and gymnastic floor.
• Share friendly knowledge to guide purchases to increase enrollment, registration, and sale transactions.
• Create and build a professional connection with customers and students to learn how to better assist them.
• Demonstrate a strong desire to make a difference and possess a growth mindset to build on skills and knowledge.
• Provide suggestions/feedback to better improve processes and opportunities to attract customers.
• Coordinate with Gymnastics Manager and Aquatics Manager to organize a safe flow of the front desk area to monitor entry and exit for customers for swim and gymnastics lessons.
• Conduct facility walk-throughs during idle times to ensure cleanliness throughout the facility at all times (checking the floors, bathrooms and changing rooms, and ensuring supplies are stocked).
• Utilize computer software to register new members, maintain accurate records, and collect tuition.
• Coordinate with team members for smooth shift transitions and achieve quarterly goals.
• Ad Hoc Duties:
  • Cleaning the bathroom and changing room area.
  • Cleaning the pool deck and gymnastics equipment.
  • Cleaning and organizing the front desk area.
  • Using the Emergency Action Plan to clean particles from the pools, floors, and the changing rooms.

Requirements

• Some College Education preferred.
• 2 years of customer service experience and/or sales preferred.

Benefits

This position offers a flexible part-time schedule with pay at $14.50 per hour. The position is located in Jensen Beach and works on the following schedule: Tuesdays 3:00pm - 7:00pm, Wednesdays 3:00pm - 7:00pm, Thursdays 3:00pm - 7:00pm, and Saturdays 8:30am - 2:00pm.

Pay

$14.50 per hour

Schedule

Part-time Hours (Less than 32 hours per week)