Front Desk Intake Coordinator - Bilingual Spanish

About the role

The Front Desk Intake Coordinator assists in managing daily administrative operations at Atlanta Autism Center.

Responsibilities

• Answering and distributing phone calls, faxes, and emails directed to AAC
• Scheduling, coordinating, and tracking all incoming and outgoing referrals
• Checking AAC voicemail at least twice a day, documenting, and distributing messages to appropriate staff
• Maintaining order and cleanliness of assigned workstations
• Verifying insurance and collecting patient balances
• Scheduling, coordinating, and tracking all incoming and outgoing referrals
• Processing and following up on lab orders
• Returning any online, email, and fax inquiries
• Placing appointment reminder calls as needed

Requirements

• Bilingual - Spanish preferred
• Travel to the Lawrenceville center is required as needed
• Experience with ECW system is preferred
• Clear and concise speaking ability
• Understanding and reading medical terminology
• Goal setting, prioritization, and time management skills
• Individual judgment to solve problems and make decisions
• Computer and basic office equipment operation skills
• Precise knowledge transfer abilities

Non-Discrimination Statement

Athlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.