Front Desk Coordinator Bilingual (Spanish)

About the role

The Front Desk Coordinator Bilingual (Spanish) is responsible for providing exceptional customer service to all guests, ensuring their needs are met promptly and efficiently.

Responsibilities

• Welcoming guests and assisting them with check-in and check-out procedures
• Managing guest reservations and making adjustments as needed
• Handling guest inquiries and complaints in a professional manner
• Ensuring cleanliness and maintenance of the front desk area
• Processing payments and handling cash transactions
• Updating guest records and maintaining accurate information

Requirements

• Bilingual in English and Spanish
• High school diploma or equivalent
• At least 1 year of customer service experience
• Excellent communication skills, both verbal and written
• Ability to work flexible hours including weekends and holidays

Qualifications

• Proficiency in Microsoft Office Suite
• Basic computer skills including data entry and use of point-of-sale systems

Skills

• Customer service orientation
• Problem-solving abilities
• Attention to detail

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable schedule to accommodate business needs

Resources

To learn more about the company culture and benefits, visit our resources page.