Front Desk Coordinator
North American Dental Group (NADG) · Youngstown, OH · 1 wk ago
AdministrativeFull-time
Responsibilities
- Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports.
- Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying.
- Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
- Explains procedures and/or services to patients using dental knowledge.
- Presents financial policies and arrangements to patients, collects co-payments, and verifies insurance coverage as appropriate.
- Tracks appointments due to no-shows, cancellations, and late arrivals.
Qualifications
- A High School Diploma or equivalent (Associate's degree preferred).
- 1-5 years of customer service, insurance, or dental experience preferred.
- Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed.
Benefits
- Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us.
- Comprehensive benefits package, including 401k.
- Constant opportunities for career growth and continuing education.
- An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients.