Front Desk Coordinator

About the role

Joining [Insert Location Brand Name] as a Front Desk Coordinator I means being part of a team dedicated to making smiles happen. Your responsibilities include greeting and receiving customers, managing administrative tasks, and coordinating various aspects of patient care.

Responsibilities

• Greet and receive customers, determine the nature of their visit, and notify appropriate team members.
• Perform various administrative duties such as answering and screening calls, taking messages, checking-in patients, verifying insurance information, notifying clinicians of patient arrivals, and scheduling appointments.
• Collect and store patient information, print/reprint appointment reminders, and deliver shipments and mail.
• Take payments, post to accounts, update charts, and drive internal marketing initiatives.
• Foster participation in internal marketing efforts and coordinate payment arrangements or account resolutions.

Requirements

• A high school diploma or equivalent.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Qualifications

• Effective verbal and written communication skills.
• Ability to listen and understand information verbally and in writing.

Skills

• Excellent interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office.

Benefits

• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• Competitive salary.
• Two weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

$17.25 - $21.20 per hour.

Schedule

Flexible schedule to accommodate the needs of a growing team.