Front Desk Intake Coordinator - Bilingual Spanish

Full-time position at Atlanta Autism Center.

About the role

The Intake & Patient Coordinator provides organization and support to the assigned center(s). You will primarily handle answering and distributing phone calls, faxes, and emails, as well as patient registration, scheduling, medical records, and other front office tasks as assigned by management.

Responsibilities

• Answer all telephone calls for AAC and redirect them to appropriate staff in a pleasant manner
• Schedule, coordinate, and track all incoming and outgoing referrals
• Check AAC voicemails at least twice daily, document, and distribute them to appropriate staff
• Maintain order and cleanliness of assigned workstations
• Perform insurance verification and collect patient balances
• Handle lab orders, processing, and follow-up on results
• Complete other duties and tasks as assigned by management
• Maintain schedules of assigned providers and resources
• Prepare intake documentation, including retrieving records from outside providers/institutions
• Return online, email, and fax inquiries
• Make appointment reminder calls as needed

Requirements

• Bilingual (Spanish preferred)
• Travel to the Lawrenceville center is required as needed
• Experience with ECW system is preferred
• Ability to speak clearly and concisely
• Ability to read, understand, and follow oral and written instructions
• Knowledge of medical terminology
• Ability to develop goals, prioritize, organize, and manage time efficiently
• Ability to use individual judgment to solve problems and make decisions
• Proficiency in operating a computer and basic office equipment
• Demonstrated strong interpersonal, oral, and written communication skills
• Ability to transfer knowledge in a precise manner

Pay

$22 per hour