Front Desk for Orthopedic Medical Group

Job Summary

Synergy Orthopedic Specialists Medical Group is seeking a detail-oriented Front Desk Representative in San Diego.

Responsibilities

• Greetings patients in an engaging manner
• Answers phones effectively
• Nurtures the patient relationship to encourage patient retention
• Schedules new and follow-up appointments
• Checks insurance eligibility and discusses the cost of service
• Obtains insurance authorizations
• Congnates appropriate patient care
• Communicates effectively with physicians and staff
• Data Entry
• Cash and Copay Collections
• Appointment Reminders
• Medical Records
• Other duties as assigned

Qualifications

• A minimum of a High School Diploma or GED equivalent
• Basic knowledge of human anatomy and the musculoskeletal system
• Minimum 2 years of hospitality, sales, customer service, or related work experience
• Experience working in a medical office is preferred
• Bilingual Spanish-English skills preferred
• Ability to handle patient's concerns positively and proactively
• Prioritize multiple tasks in a fast-paced environment
• Quickly learn new procedures and processes
• Excellent communication and interpersonal skills
• High level of ownership, accountability, and initiative
• Friendly, outgoing, and motivated personality
• Proof of FDA approved Covid-19 vaccine required before first day of employment (or certifiable exemption- health or religious)