Front Desk Evening Receptionist
Arcadia Counseling · Sandy, UT · Yesterday
AdministrativePart-time
Responsibilities
- Greet and welcome therapists and clients as soon as they arrive at the office
- Communicate promptly with therapists and clients through phone calls, texts, and emails
- Manage therapist calendars, schedule clients, onboard new customers, and verify insurance benefits
- Provide basic and accurate information in-person and via phone/text
- Update and maintain accurate client information in our company platform
- Ensure the reception area is tidy and presentable, with all necessary supplies
Requirements
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency with computers, websites, technology
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills, with an eye for detail
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency with computers, websites, technology
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills, with an eye for detail
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Bonus Skills
- Experience in the Mental Health Industry
- Experience with SimplePractice
- Experience with Insurance Billing
- Experience with Credentialing