Front Desk Coordinator - Phoenix - Phoenix Uptown

Job Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Manage inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner
• Utilize our POS system accurately to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Aid in marketing and sales efforts by educating clients on products, services, and promotions

Job Requirements

• Minimum of 2 years of customer service experience
• Minimum 18 years of age to serve alcoholic beverages
• Excellent client service skills
• Professional appearance and demeanor
• Ability to work well in a team setting
• A positive, and uplifting attitude is a must
• Able to pay attention to detail and work in a fast-paced environment
• Excellent communication abilities verbally, over the phone, and in messaging
• Must be able to remain calm and professional in stressful situations

Benefits

• Health, Dental, Vision, Short- & Long-Term Disability, and Life Insurance after just 60 days*
• 401K with Match– Secure your future with a solid retirement plan
• Paid Time Off – Start accruing PTO on day 1, with up to 40 hours per year
• Paid Holidays – Enjoy up to 7 paid holidays annually**
• Discounted gym and med-spa benefits to enhance your wellness and self-care
• Referral Bonuses – Earn $1,000 for referring a friend to join our team
• Exclusive Employee Discounts – Save on the services and products you love
• Employee Assistance Program – Support when you need it most