Front Desk Coordinator I with Override

About the role

We’re seeking a Front Desk Coordinator I to join our growing team. The ideal candidate will greet and receive customers, perform various administrative duties, and foster a positive environment.

Responsibilities

• Greet and receive customers, determine the nature of their visit, and notify appropriate team members.
• Performs various administrative tasks such as answering and screening calls, taking messages, checking-in patients, verifying insurance information, notifying clinicians of patient arrival, making appointments, printing/reprinting appointment reminders, and coordinating payment arrangements.
• Delivers shipments and mail, takes payments, and updates patient information.
• Coordinates internal marketing initiatives and encourages participation from all team members.

Requirements

• High School Diploma or equivalent required.
• One (1) year of administrative experience preferred.
• Bilingual a plus, but not required.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Skills

• Excellent communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail.

Benefits

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 2 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the team and patients.

Perks

• Short and long-term disability coverage.
• 401(k) plan.
• 2 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.