Front Desk Coordinator

Key Responsibilities

• Serve as the welcoming face and voice of the school, providing a polished first impression for parents, students, visitors, and vendors.
• Communicate with professionalism, warmth, and discretion across all interactions—by phone, in person, and in writing.
• Uphold the school's mission and values by fostering an environment of respect, trust, and confidentiality.
• Act as the first point of contact for all campus visitors, verifying credentials and ensuring adherence to school safety protocols.
• Remain observant, discerning, and proactive in identifying and escalating potential safety or security concerns.
• Balance vigilance with courtesy, ensuring that guests feel welcome while maintaining the integrity and security of the school environment.
• Maintain a secure, efficient, and professional reception area that reflects the standards of the school.
• Cook up daily scheduling needs, including meetings, appointments, and campus events.
• Serve as a reliable source of information and support for parents, faculty, and staff, directing inquiries to the appropriate departments as needed.
• Manage front office communications, including mail, packages, deliveries, and digital correspondence.
• Aid in student, parent, and faculty record-keeping, ensuring accuracy and confidentiality.
• Provide administrative assistance to school leadership and operational teams as requested.
• Support planning and logistics for school events, including occasional evenings and weekends.

Qualifications

• High school diploma required; Associate's degree, administrative certification, or related professional training preferred.
• Minimum of 1-2 years of professional experience in a front desk, administrative, or school support role.
• Exceptional interpersonal skills with a polished and professional demeanor.
• Strong written and verbal communication abilities, including discretion in handling sensitive information.
• Proficiency with Microsoft Office Suite, email systems, calendar tools; experience with student information or scheduling software is a plus.
• Proven ability to multitask, prioritize, and remain composed in a fast-paced environment.
• Demonstrated ability to remain alert, observant, and proactive in ensuring a safe and secure campus environment.
• Commitment to customer service excellence and community engagement.

Physical Requirements

• Full-time, in-person role with regular hours 7:00 a.m. - 3:00 p.m., Monday through Friday.
• Flexibility required for occasional evening or weekend school events.
• Daily interaction with students, parents, faculty, staff, and visitors.
• May involve periods of sitting, managing busy office traffic, and occasional lifting of supplies (up to 25 lbs).