Front Desk Coordinator

Responsibilities

• Handles financial information and performs insurance verification.
• Prepares end of the day reports to keep patients worry-free.
• Performs clerical tasks like sorting, opening, distributing mail, scanning, and photocopying.
• Answers phone calls and provides information to callers.
• Greet visitors/patients and schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Presents financial policies and arrangements to patients, collects co-payments, and verifies insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed.

Benefits

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us.
• Comprehensive benefits package, including 401k.
• Constant opportunities for career growth and continuing education.
• An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients.

Schedule

Not specified.

Pay

Not specified.

Company Information

North American Dental Group provides the necessary support to fulfill the purpose of ensuring excellent patient care.

About the Role

Join our team to help pioneer a new culture of dentistry where every patient leaves our office feeling satisfied.