Front Desk Coordinator - El Paso, TX

About the role

The Joint Chiropractic revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company provides world-class service to every patient and seeks to advance the quality and availability of chiropractic care in the wellness industry.

Responsibilities

• Provide excellent services to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival, check them in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow manager's policies, procedures and direction.
• Willingness to learn and grow, accept constructive criticism.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Requirements

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• High school diploma or equivalent (GED).
• One year of previous Sales Experience.
• Strong phone and computer skills.
• Confident in presenting and selling memberships and visit packages.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Skills

• Excellent customer service skills.
• Ability to prioritize and manage multiple tasks.
• Strong communication skills.
• Knowledge of point of sale software.
• Experience in sales and marketing.

Benefits

PTO benefits
Competitive Pay $13/hr
Bonus Potential
Occasional weekends required
Full Time opportunity

Pay

$13/hr

Schedule

Full Time opportunity