Front Desk Coordinator - Chesterfield, MO

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven individual to join our team. We offer competitive pay, part-time with potential to develop to full-time, medical, dental, PTO, paid holidays, lunch breaks, and a Friday-Sunday schedule.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and patients upon arrival, checking them in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages, and promotions.
• Maintaining the cleanliness of the clinic and organizing the workspace.
• Confidently presenting and selling memberships and visit packages.
• Maintaining positive relationships with team members and participating in marketing/sales opportunities.
• Keeping management informed of member concerns and following their policies, procedures, and direction.
• Accepting constructive criticism and using it as a learning tool.
• Managing the flow of patients through the clinic in an organized manner.

Requirements

• Driven to climb the company ladder.
• Possess a winning attitude.
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.

Qualifications

• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Skills

• Customer service orientation.
• Effective communication skills.
• Organizational skills.
• Ability to prioritize tasks.
• Knowledge of point of sale software.
• Sales experience.

Benefits

• Medical, Dental, PTO offered.
• Paid holidays.
• Lunch breaks.

Pay

$16-$18/hr including bonus.

Schedule

Friday-Sunday schedule needed.