Front Desk Concierge

About the role

As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem solve and diffuse sticky situations.

Responsibilities

• Greet residents and visitors with a warm smile
• Ensure a high standard of customer service
• Problem solve and diffuse sticky situations

Skills and Qualifications

• Previous experience with strata buildings is an asset
• At least one year of direct/in‑person Customer Service Experience is required
• Excellent written and oral command of the English language is necessary
• Mandarin and Cantonese will be an asset

Physical Requirements

• Ability to patrol the property including stairs, hallways, interior, and exterior
• Ability to safely receive, store, and handle standard packages received from couriers and carriers
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.)

Benefits

As a part‑time associate, you will have access to our Employee Assistance Program.

Pay

Compensation $24 / Hour

Schedule

Shifts Available Full Time 32 Hours per week (Sunday and Monday 3p‑11p, Friday and Saturday 7a‑3p)