Concierge

About the Role

The concierge/receptionist performs a variety of administrative support duties, including greeting visitors, answering and transferring calls, and monitoring security systems. This role ensures a welcoming and secure environment for residents and guests while providing essential office support.

Responsibilities

• Transfers calls or takes messages in a courteous, friendly, and helpful manner.
• Completes and logs service request forms for residents and staff.
• Monitors and greets visitors in a welcoming and professional manner.
• Maintains a clean, neat, and organized front desk and lobby area.
• Sells meal tickets and accurately accounts for payments through payroll deduction or personal check.
• Ensures building security by monitoring resident sign-in/sign-out logs and visitor registration logs.
• Periodically checks building entrances and exits to maintain community security.
• Attends required in-services and staff meetings.
• Assists with coordinating the community van schedule for residents.
• Follows confidentiality policies regarding resident information.
• Provides supportive office functions such as filing, typing, copying, and other administrative tasks.
• Performs all other duties as assigned.

Requirements

• Must possess a high school diploma or GED.
• Must be considerate, neat, and well-groomed.

Why Harmony?

• 401k + Full-time & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling