Front Desk Clerk (Webster Center - Bronx, NY)

About the role

The Police Athletic League (PAL) of New York City is an independent youth development nonprofit serving children and young adults across all five boroughs since 1914. PAL operates Head Start, after-school and summer programs, teen centers, college readiness initiatives, youth employment, juvenile justice programs, and sports leagues. The organization seeks a Part Time Clerk to support program operations.

Responsibilities

• Greet participants and families, provide information about program services, and manage sign-in/out procedures during operating hours.
• Enter data to track program participation and assist the Administrative Assistant with data entry or materials development.
• Answer questions from parents and staff, and distribute information to youth, staff, and caretakers.
• Ensure office procedures align with PAL’s strategic objectives, policies, the agency programming calendar, SACC regulations, and contractual obligations of funders.
• Build positive relationships with youth, colleagues, and caretakers; model appropriate demeanor, communication, and behavior.
• Respond to time-sensitive mental health needs such as suicide prevention, grief, and loss due to death or incarceration of a family member.
• Maintain open communication with caretakers and participate in required training, meetings, and special events.

Schedule

• 15 hours per week (3 hours/day, 5 days/week).
• 15 hours of orientation prior to program start.
• Attendance at scheduled staff meetings and professional development throughout the year.

Requirements

• Minimum High School Diploma or GED; Associates degree preferred.
• At least 18 years old.
• Two years’ work experience in a non-profit agency working with youth.
• Willingness to learn mental health, SEL, and special needs inclusion skills and integrate them into practice.
• Strong communication and collaboration skills.
• Bilingual in Spanish, French, or Chinese preferred.

Pay

$18.00 per hour.

Benefits

• Health insurance.
• Flexible spending account options.
• Employee assistance program.
• Tuition reimbursement.
• Pet insurance.
• Life insurance.
• Retirement savings options.
• Generous paid time off policy.
• Training and professional development.

Start date: September 7, 2026. Location: Webster Center, Bronx, NY.