FRONT DESK CLERK - SSC POOL

Posting Details

| Posting Number | PT2431 |

|---|---|

| Job Title | FRONT DESK CLERK - SSC POOL |

| Department | Student Success Center |

| Position Type | Non-Exempt |

| Employment Status | Part-Time |

| Salary | $11.00 / Hourly |

| Open Date | 11/12/2025 |

| Close Date |

| Open Until Filled | No |

Position Summary Information

| Job Description Summary | The purpose of this position is to provide assistance to staff and administrative support to the Student Success Center Department. This position will be stationed at the Front Desk of the Student Success Center and will manage the procedures and operations of the Front Desk; answering/transferring incoming telephone calls; providing support to college faculty, staff, students, and the Student Success Center Department. The Front Desk Clerk shall be responsible for providing clerical and daily operation support for our Peer Tutor Center within our Student Success Center department. This includes providing information on support services; assigning students to the respective tutor and managing the student flow while in the Peer Tutor Center. Other duties include collecting and distributing mail and messages; typing reports; filing; interacting with other departments; and assisting with additional assignments as needed. |

|---|---|

| Minimum Qualifications | High School Diploma or G.E.D. Six (6) months in office areas, receptionist, clerical duties or related experience. |

| Required Job Knowledge, Skills, Abilities | Proficient in Microsoft Office to include, Word, Excel, Power Point. Knowledge of computers and software used in an office environment. Knowledge and ability to handle multiple incoming calls and transfer to office staff. Ability to organize activities and coordinate groups of people. Ability to relate to a diverse student population. Ability to communicate effectively (reading, writing, listening, speaking). Ability to work independently and follow-through on assigned tasks. Ability to problem-solve, make decisions, and manage conflict. Customer service skills. |

| Preferred Qualifications | Associate’s Degree. One (1) year in office areas, receptionist, clerical duties or related experience. |

| Special Instructions to Applicants | This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. |

| Our Culture | Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024–2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community. |

Job Duties

• Assist in overseeing daily operations of SSC Peer Tutor Center, as assigned by the Peer Tutor Coordinator. Collaborate daily with the Peer Tutor Coordinator, other front desk staff and tutors to ensure tutor coverage for all disciplines is in place during normal business hours. Provide daily operation updates to Peer Tutor Coordinator.
• Collaborate with staff, faculty, and students utilizing our center and services. Coordinate events for Peer Tutor Center during normal business hours. Responsible for keeping all tutors informed of upcoming Del Mar College events. Responsible for posting and keeping Student Success Center Facebook and Twitter accounts updated.
• Effectively represent the SSC Peer Tutor Center to various on- and off-campus groups including the faculty, media, student population and/or the general public. Ensure students requesting Del Mar College information are routed to appropriate service or department. Be familiar with all aspects of Del Mar College campus services and programs.
• Copy, file and fax documents; process reference materials; maintain files and prepare, organize, and manage materials for the Student Success Center staff; and distribute materials for office staff as needed. Maintain calendars, visitor logs and records of appointments. Perform other related office and clerical duties as assigned.