Front Desk Clerk (Float)

About the role

A Floater Front Desk Clerk contributes to AHF’s mission by presenting a friendly, helpful face to tenants, visitors, and people seeking housing at Healthy Housing Foundation (HHF) locations. This role is essential for front desk operations and provides direct support to the Property Manager at various HHF locations.

The position enhances AHF’s reputation by delivering standout service, increasing AHF’s ability to serve more clients, and ensuring reliable handling of front desk duties at assigned HHF sites. The role also involves being a passionate advocate for AHF’s top initiatives and upholding AHF’s Core Values and Mission in all tasks.

This role operates in a collaborative, dynamic environment where staff are accountable to multiple leaders and work as part of a close-knit team to ensure proper management of AHF’s properties.

Responsibilities

• Greet tenants, visitors, and individuals seeking housing in a friendly and professional manner.
• Answer questions and provide assistance to enhance the reputation of AHF and improve customer service.
• Support front desk operations and assist the Property Manager at various HHF locations as assigned.
• Offer a helping hand to other employees and tenants when needed to improve their experience.
• Provide feedback to management on how service can be improved to enhance team contributions.
• Maintain reliability in handling front desk duties to protect AHF’s operations at assigned sites.
• Uphold AHF’s Core Values and Mission in all interactions and tasks.

Requirements

• Reliable transportation to support multiple housing properties.