Jobs · Administrative · South Carolina

Front Desk Coordinator - Float

Waccamaw Dermatology · Myrtle Beach, SC · 3 wk ago
On-siteAdministrativeFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for each heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. Do not repeat job title as heading. Do not include Job ID etc. Remove boilerplate. Preserve all substantive info. Include a section only when posting has real specific content. So we need to parse the posting. Content: - About Waccamaw Dermatology: description of company, mission, supportive work environment, etc. That could be "About the role"? Actually "About the role" is for role description, but we have "Position Summary". Could map to "About the role" or maybe "About the role" is appropriate for summary. We'll include an "About the role" section with the paragraph about the position summary and company description. - Responsibilities: list of essential duties and responsibilities. Use

    • . - Requirements: Education and Experience? Also maybe "Required Skill And Abilities". Could split into Skills and Requirements. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide which content fits each. We have: - Position Summary (could be About the role) - Essential Duties And Responsibilities (Responsibilities) - Required Skill And Abilities (Skills) - Education And Experience (Requirements or Qualifications) - Physical Requirements (maybe Qualifications? Could be under Requirements or Qualifications) - Reporting Relationship (maybe under Requirements? Could be minor metadata, could be omitted or placed in a short p.) We have no explicit Benefits, Pay, Schedule info. The posting mentions flexible hours, occasional evenings or weekends, float position scheduled based on business needs throughout Myrtle Beach region. That's schedule info: "float position and will be scheduled based on business needs throughout the Myrtle Beach region, including, but not limited to, the Litchfield and Conway office locations." Also "Ability to work flexible hours, including occasional evenings or weekends based on practice needs." That's schedule info. So we can include a Schedule section with that info. Benefits: Not mentioned explicitly. No benefits described. So we should not include Benefits section. Pay: Not mentioned. So omit Pay. Qualifications: Could be Education And Experience plus maybe Physical Requirements? But we have Requirements heading already. We could put Education And Experience under Requirements, and Physical Requirements under Qualifications. Or we could combine. The instruction: Prefer a few substantive sections over many thin ones. So we might combine Education And Experience and Physical Requirements into Requirements (or Qualifications). But we have both headings available; we need to decide. We have content for: - About the role: Position Summary + company description. - Responsibilities: list of duties. - Skills: Required Skill And Abilities. - Requirements: Education And Experience. - Qualifications: Physical Requirements? Could also include Reporting Relationship? But that's minor metadata; could be placed in a short p under Requirements or omitted. - Schedule: info about flexible hours, float position, locations. We should not include Benefits or Pay. We must not create sections with filler like "not specified". So only include sections with real content. Thus output:

      About the role

      At Waccamaw Dermatology, we are committed to providing exceptional dermatological care with a focus on patient satisfaction and clinical excellence. Joining our team means becoming part of a dedicated group of professionals who are passionate about skincare and cosmetic dermatology. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact on our patients' lives.

      Position Summary: Waccamaw Dermatology is seeking an organized, professional, and patient-focused Front Desk Coordinator to support daily office operations and ensure an exceptional patient experience. This role serves as the first point of contact for patients and visitors and is responsible for maintaining efficient front-office processes while delivering outstanding customer service. This position will serve as a float position and will be scheduled based on business needs throughout the Myrtle Beach region, including, but not limited to, the Litchfield and Conway office locations.

      But note we already have schedule info; maybe we should move schedule details to Schedule section. The About the role could just have company description and position summary without schedule details. However schedule details are part of position summary; but we can split: About the role includes company description and brief summary; Schedule includes specifics. Let's extract: Company description paragraph: "At Waccamaw Dermatology, we are committed to providing exceptional dermatological care with a focus on patient satisfaction and clinical excellence. Joining our team means becoming part of a dedicated group of professionals who are passionate about skincare and cosmetic dermatology. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact on our patients' lives." Position summary: "Waccamaw Dermatology is seeking an organized, professional, and patient-focused Front Desk Coordinator to support daily office operations and ensure an exceptional patient experience. This role serves as the first point of contact for patients and visitors and is responsible for maintaining efficient front-office processes while delivering outstanding customer service. This position will serve as a float position and will be scheduled based on business needs throughout the Myrtle Beach region, including, but not limited to, the Litchfield and Conway office locations." We could keep schedule info in About the role, but then Schedule section would be duplicate. Better to put schedule specifics in Schedule section: "This position will serve as a float position and will be scheduled based on business needs throughout the Myrtle Beach region, including, but not limited to, the Litchfield and Conway office locations. Ability to work flexible hours, including occasional evenings or weekends based on practice needs." Thus About the role: company description + position summary without schedule specifics? But position summary includes that sentence; we could remove that sentence from About the role and put it in Schedule. However we must preserve all substantive information; we can't omit it. So we need to include it somewhere. If we put it in Schedule, we still have it. So About the role can have company description + position summary excluding the schedule sentence. But then we lose that sentence from About the role; but it's still present in Schedule. That's okay as long as we keep the info. Thus: About the role: - Company description paragraph. - Position summary (first two sentences) maybe: "Waccamaw Dermatology is seeking an organized, professional, and patient-focused Front Desk Coordinator to support daily office operations and ensure an exceptional patient experience. This role serves as the first point of contact for patients and visitors and is responsible for maintaining efficient front-office processes while delivering outstanding customer service." Responsibilities: list of essential duties. Skills: Required Skill And Abilities. Requirements: Education And Experience. Qualifications: Physical Requirements. Schedule: float position, flexible hours, locations. We could also include Reporting Relationship as a short p under Requirements or Qualifications, but it's minor metadata; we could drop it as per instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it." Reporting Relationship is minor metadata; we could fold into a short p under Requirements or Qualifications, or drop it. Probably drop it to keep sections thin. Now we need to format lists. Essential Duties And Responsibilities list items: - Greet, check in, check out, and direct patients and visitors courteously and professionally. - Schedule appointments, update patient information, and provide accurate information to patients regarding office procedures and services. - Collect and process payments while maintaining an understanding of insurance carriers and patient financial responsibilities. - Deliver exceptional customer service with a strong focus on the patient experience. - Build and maintain positive relationships with referral sources and key stakeholders. - Effectively multitask and manage responsibilities in a fast-paced environment. - Assist with retail inventory management to ensure appropriate stock levels are maintained. - Organize workflow and appointments by reviewing correspondence, collecting necessary information, and coordinating assignments. - Maintain patient confidentiality and ensure compliance with all HIPAA regulations and company policies. - Professionally de-escalate patient concerns and provide assistance to resolve issues when appropriate. - Collaborate with team members and support office operations as needed. - Remain flexible and adaptable to meet the needs of the practice and team. - Communicate and collaborate effectively with multiple departments throughout the organization. - Work independently as well as within a team environment. - Perform all other duties as assigned. Required Skill And Abilities list: - Excellent verbal and written communication skills. - Strong organizational skills and attention to detail. - Exceptional time management skills with the ability to prioritize tasks and meet deadlines. - Ability to maintain professionalism, integrity, and confidentiality at all times. - Proficiency with Microsoft Office Suite, electronic medical record (EMR) systems, practice management software, and other healthcare-related technologies. - Strong problem-solving and conflict-resolution skills. - Ability to provide outstanding customer service while maintaining a positive and professional demeanor. Education And Experience: - High School Diploma or GED required. - One to two years of experience in a medical office, healthcare setting, or customer service environment preferred. - Strong organizational and interpersonal skills. - Customer-focused mindset with a commitment to delivering an exceptional patient experience. - Previous experience training or mentoring team members is a plus. Physical Requirements: - Ability to work flexible hours, including occasional evenings or weekends based on practice needs. - Prolonged periods of sitting, standing, and working on a computer. - Ability to lift up to 25 pounds as needed. Schedule: - This position will serve as a float position and will be scheduled based on business needs throughout the Myrtle Beach region, including, but not limited to, the Litchfield and Conway office locations. - Ability to work flexible hours, including occasional evenings or weekends based on practice needs. But note flexible hours appears also in Physical Requirements; we might duplicate. Actually Physical Requirements includes ability to work flexible hours; schedule also includes that. Could combine but we have to preserve all info; duplication is okay but maybe we can avoid duplication by moving flexible hours to Schedule only and keep Physical Requirements about sitting/standing/lifting. However the posting says under Physical Requirements: "Ability to work flexible hours, including occasional evenings or weekends based on practice needs." That's indeed under Physical Requirements. So we need to keep it there. Schedule section can have the float position and locations info. We could keep flexible hours only in Physical Requirements, not duplicate. So Schedule section: "This position will serve as a float position and will be scheduled based on business needs throughout the Myrtle Beach region, including, but not limited to, the Litchfield and Conway office locations." Thus we avoid duplicate. Now we need to output HTML fragment only, no markdown fences. Let's craft:

      About the role

      At Waccamaw Dermatology, we are committed to providing exceptional dermatological care with a focus on patient satisfaction and clinical excellence. Joining our team means becoming part of a dedicated group of professionals who are passionate about skincare and cosmetic dermatology. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact on our patients' lives.

      Waccamaw Dermatology is seeking an organized, professional, and patient-focused Front Desk Coordinator to support daily office operations and ensure an exceptional patient experience. This role serves as the first point of contact for patients and visitors and is responsible for maintaining efficient front-office processes while delivering outstanding customer service.

      Responsibilities

      • Greet, check in, check out, and direct patients and visitors courteously and professionally.
      • Schedule appointments, update patient information, and provide accurate information to patients regarding office procedures and services.
      • Collect and process payments while maintaining an understanding of insurance carriers and patient financial responsibilities.
      • Deliver exceptional customer service with a strong focus on the patient experience.
      • Build and maintain positive relationships with referral sources and key stakeholders.
      • Effectively multitask and manage responsibilities in a fast-paced environment.
      • Ass

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