Part Time Pool Desk Clerk

About the role

This is a part-time position responsible for providing receptionist and customer services support to the public. Work Schedule: Monday & Wednesday OR Tuesday & Thursday 12:30pm - 9:30pm Fridays Alternate between 5:00am - 1:00pm and 12:30pm - 9:30pm and Every Other Weekend Saturday: 9:30am - 6:00pm and Sunday: 1:30pm - 6:00pm

Responsibilities

• Answers telephone and greet visitors; provides information and assistance; refers to appropriate personnel.
• Checks customers into facility; maintains daily attendance records.
• Receives payments for program and admission fees.
• Checks water chemistry; adjusts as needed; maintains detailed water chemistry records.
• Completes daily cash reports to monitor and review financial discrepancies.
• Reports maintenance issues and safety hazards.
• Opens and closes facility.
• Informs the public of programming and special events offered by Leisure Services.
• Performs general cleaning duties.
• Maintains security camera system.
• Cleans pool equipment.
• Assists with special events as needed.
• Provides exceptional customer service.
• Performs related duties.

Requirements

• Knowledge of customer service principles and practices.
• Knowledge of city and department policies and procedures.
• Skill in the provision of customer services.
• Skill in the use of office equipment.
• Skill in oral and written communication.

Qualifications

• Graduation from a standard senior-high school or GED equivalent, as recognized by the United States Department of Education (USDE) or council on Higher Education Accreditation (CHEA).
• Six (6) months experience in customer service preferred.
• Six (6) months experience handling cash preferred.

Skills

• Knowledge of customer service principles and practices.
• Knowledge of city and department policies and procedures.
• Skill in the provision of customer services.
• Skill in the use of office equipment.
• Skill in oral and written communication.

Benefits

N/A

Pay

N/A

Schedule

N/A