Front Desk Clerk, Holiday Inn
What We Offer
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition or professional certification reimbursement
- Friends and family discount on IHG room rates
- 30% off meals
- Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
- Training and development with opportunities for internal mobility and growth
Life in West Yellowstone
- Shared apartments/rooms available for $85/week
- Housing costs include utilities and wifi
- Coin-operated laundry on-site
- Free weight room available
- Free use of the Holiday Inn pool
- Access to tons of outdoor activities, including:
- Exploring the 2.2 million acres of Yellowstone National Park
- Visiting nearby hot springs, geysers, and hotpots
- Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more
What Will You Do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, and post room and tax charges on guest accounts
More About You
- Good interpersonal communication skills in person and by phone, and previous customer service experience are beneficial
- Able to multitask and function professionally under pressure from guests and supervisors
- No high school diploma or GED required
Physical Requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift Details
- Days
- Evenings
- On call
- Holidays
- Weekends
Who We Are
Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park!
We offer employee housing in furnished shared apartments in West Yellowstone, as well as skiing, snowshoeing, and snowmobiling during the winter months. Team members receive 50% off meals on workdays.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
About the Role
As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now to join our team.
Schedule
Days
Evenings
On call
Holidays
Weekends
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition or professional certification reimbursement
- Friends and family discount on IHG room rates
- 30% off meals
- Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
- Training and development with opportunities for internal mobility and growth