Front Desk Clerk- Edgewood Center
About the role
The Front Desk Clerk of the Edgewood Center (EC) is responsible for coordinating entry and exit to the building of all residents, guests and vendors. Front Desk also provides access to the building for any inspectors or emergency personnel, and directs them to the area where they are needed. Front Desk personnel do not act as security officers, but do report to the Assistant Manager or the Manager any concerns or activities they see that might be disruptive to the community.
Responsibilities
- Contact 9-1-1 if they see or hear any emergency problems.
- Answer the Front Desk phone and direct those calls.
- Maintain a copy of the building rules and regulations to be available to residents or inspectors as requested.
- Interface with the US Postal mail carrier, receive the daily mail, and insert the mail into the designated mailbox.
- Interface with UPS or other package delivery services, and alert the management office and the resident unit of any packages that are delivered.
- Participate in monthly staff meetings and receive any new direction from the Assistant Manager or the Manager.
- Direct any and all resident requests, issues, questions, rent payments, problems, or maintenance issues to the Assistant Manager or Manager (do not handle those issues themselves).
Requirements
Reports To: Assistant Manager of Edgewood Center. The Front Desk Clerk must be mature, highly organized, calm, and able to follow all property rules and policies. Maintain a professional and respectful relationship with residents, vendors, contractors and other staff members. Preferred bilingual or multilingual skills.
Pay
$19-20 per hour
Schedule
Part-Time, Hourly/Non-Exempt. Saturday and Sunday, 8 hours each day (specific shift to be determined).