Front Desk Clerk

About the role

ELS is the ideal organization in which to develop a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Requirements

• A high school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Qualifications

We are looking for candidates who can demonstrate a commitment to providing outstanding service and maintaining a positive environment for our guests and residents.

Skills

• Exceptional customer service skills.
• Organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Benefits

• Medical, dental, and vision plans.
• A generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and will be discussed during the interview process.

Contact

To apply, please visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

We are an Equal Opportunity Employer and thank all applicants.