Front Desk - Bursar's Office
Monroe University · New Rochelle, NY · 3 wk ago
AccountingFull-time
Responsibilities Customer Service: Oversee front desk operations. Greet students and parents, answer phone calls, refer students and parents to appropriate Bursar Office personnel for further advisement and reply to emails. Assist with payment plan enrollment Payment Processing: Take cash, checks, and credit card payments for tuition, housing, and fees. Record transactions in student accounts. Account Support: Explain school financial policies, check account balances, and help clear registration holds. Cash Handling: Perform daily cash reconciliation Knowledge/Skills/Experience Accounting knowledge a+ Microsoft Office Customer Service Excellent communication skills, both verbal and written Ability to multi task & prioritize Ability to interact with students Bachelors degree required